Trolls AR Karaoke Loyalty Program.

Trolls AR Karaoke Loyalty Program.

Client

«Pyaterochka» is a Russian convenience store chain operated by X5 Retail Group. In December 2019, the 15,000th supermarket of the chain was opened. As of December 31, 2019, the Pyaterochka retail chain has 15, 354 stores. In 2019, the second renovation program was launched and as the result the “fresh” category was almost doubled and it occupied about half of the sales area; a large variety of ready-prepared (food-to-go and ready-to-eat) products is presented, in the center of the sales floor there is the store`s personal bakery and baking department, there`s also a separate, fully-equipped area with a coffee machine and freshly squeezed orange juice where you can also charge your gadgets. In 2019, Pyaterochka received the Best for Life Design Award in the Retail Architecture and Environment Design field in the Convenience Store category, as well as the 2019 Innovation Time award in the Best Innovation Implementation Project in the Trading networks category

Challenge

The development of a combined loyalty program mechanics with a unique interactive solution to complement the gamified collectible model for the federal marketing campaign “The Trollemendous Tour”, well timed to the release of the “Trolls World Tour » animated film.

Solution

A mobile application «Trolls. Karaoke» was created in support for the federal campaign jointly with the Pyaterochka network. According to the terms of the promo, from March 17 to May 4, 2020 for every 555 rubles in the check, Pyaterochka’s customers received a card with a 3D effect depicting the heroes of the film. The complete collection of offline content consisted of 24 Troll gift cards. There was also created a special album to store the gift cards alongside with a themed board game.

The amount of online content available to the user depended on the amount of collected cards. «Trolls. Karaoke» application contains the elements of augmented reality that allow the user to scan the down side of the card and get access to karaoke tunes of famous European and Russian hits. In the application, you can sing karaoke, record videos of your performances, apply different Troll AR-masks, save these videos, share them on social networks, challenge your friends to karaoke battles and receive prizes for winning.

Promo- site «The Trolls World Tour»

In order to promote the advertising company a promo-site was launched. There users had access to voting for the best karaoke video and karaoke battle, also a large-scale advertising campaign was launched including an advertising video and native promotional loyalty campaign among popular children’s bloggers.

The main sections of the promo site were:

Collector’s album with a detailed description of collectible cards and the ability to add a card to the digital collection
Karaoke videos of all participants of the competition with the ability to vote via social network accounts
Karaoke battles of the participants of the competition with the possibility to vote via social network accounts

Mechanics of a karaoke battle:

Battle — the ability to challenge a friend to a karaoke duel
Players record video of the same song and upload it to the portal
Site visitors vote within 24 hours and choose a winner

Mobile AR-application «Trolls.Karaoke»

The game mechanics of the Trolls.Karaoke mobile application include recognition of cards, AR-masks, AR-karaoke and integration with the server, where users’ videos are uploaded and moderated, integration with a promo-site where voting for karaoke videos and karaoke battles takes place.

The main functions of the mobile application:

Recognition and special AR effects when scanning collectible cards with a mobile phone
16 AR masks with the ability to try on a mask and share selfies on social networks
24 famous songs with AR-karaoke recording and video sending to the promo-site with voting trolls.5ka.ru
Creation of a karaoke battle and the ability to invite friends from social networks to participate in the battle with each other
Avatar generator when registering in the mobile application
Advanced scenarios for sharing on social media platforms.

Mobile application interfaces

1. Application concept

The main concept of the Trolli.Karaoke mobile application includes card recognition, AR masks, AR karaoke, and integration with the site where videos are uploaded, voting takes place, and karaoke battles.

2. Card scanning

All cards are scanned by the smartphone’s camera and recognized in the application.

3. Collectible mechanics

Each card is added to the application’s virtual directory after scanning. Once added, the card will unlock the Troll AR mask in the mask collection.

4. AR masks

AR Masks are unlocked by scanning trading cards.
You can take selfies alone or with friends.
You can post selfies on social networks or send to friends.
You can upload selfies to the site to get into the rating.

5. AR karaoke

AR Masks are unlocked by scanning trading cards
You can take selfies alone or with friends.
You can post selfies on social networks or send to friends.
You can upload selfies to the site to get into the rating.

TV Advertising

Result

In the first few weeks since its release, the app immediately rose to the top and ranked first in popularity and downloads on Google Play among free apps (according to AppBrain) and second place in downloads in the “Free” category by owners of all operating systems (according to AppFollow)

In conditions of self-isolation and restrictions on movement, an application with augmented reality elements has rapidly gained popularity. Thoughtful content attracted a large number of users: the application was downloaded more than two million times; the majority of downloads — over 1.5 million — came from Android users (Android: 75.6% | iOS: 25.4%).
The number of videos uploaded to the UGC website amounted to almost 15,000 videos. And after moderation, over six thousand performances got into the competition. Virtual karaoke allowed the participants to express themselves, make new friends, just enjoy playing their favorite songs and get a chance to compete for prizes.

The creative group «Pyaterochka»

Stepanova Tatiana — Director of Operations and Brand Marketing
Kulagina Anastasia — brand manager
Gustova Ekaterina — creative support manager
Zakharova Anna — Head of Marketing Promotions and Special Projects Department
Granina Ekaterina — Special Projects Manager
Aleksanin Sergey — Head of Internet Marketing
Elena Mett — project manager
Rybina Inna — PR manager

The Yode Group development team

Samohodkin Kirill — creative director
Andrey Ivashentsev — Innovation Director, Head of Integration
Buchnev Alexey — technical director
Karachinets Dmitry — Art director, 3D modeler
Chernookov Anton — project manager
Fedoryan Tatiana — UX/UI designer, mobile interfaces
Akim Zaitsev — mobile application developer
Sidelnikov Roman — mobile app developer
Krasilova Natalia — 3D modeler, animator
Polyakovich Mikhail — 3D-modeler, animator
Karchkov Vladimir — 2D designer, 3D modeler
Prikhodko Mikhail — sound designer

The Yandex Cloud integration group

Pavel Golubin — Project Manager
Vladimir Daron — technical director
Vitaly Bratyshov — backend developer
Nikolay Ivanov — project manager